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Sea Import Coordinator - Jobs in Mississauga, ON

STRIVE Recruitment
Job LocationMississauga, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

STRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting, Finance, Operations, and Corporate Administration. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to everything we do. Visit striverecruitment.ca for more of our current searches.The RoleOur client is a global well-known freight forwarding company that provides air and sea freight forwarding, customs brokerage, and warehouse inventory management services, and they are looking for a Sea Import Coordinator to join their team. The Sea Import Coordinator will report to the Sea Import Supervisors and focus on delivering a world-class customer service experience and will be responsible for smooth transactions by using word wide network for a designated client base. The work site is in Mississauga, Ontario.This is a full-time permanent opportunity working Monday to Friday, 8:30 AM to 5:00 PM, with HYBRID options!RESPONSIBILITIES

  • Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints.
  • Special attention to key assigned accounts.
  • Assist the import/export operation (air, ocean, freight, and sales), ensure accurate processing of paperwork to minimize errors. Complete accurate monthly reports as requested by management and customers.
  • Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services.
  • Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
  • Coordinate shipments and send pre-alert notices to customers and related departments as required.
REQUIREMENTS
  • 1+ years experience in the International Ocean freight forwarding
  • Ability to communicate in English clearly, both written and orally
  • Strong problem-solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Strong customer service focus
COMPENSATION:
  • $50,000-$60,000 yearly
  • Quarterly and yearly bonus reviews
  • Benefits (Medical and Dental)
  • Pension plan (after 2 years working for the company)
  • 2 weeks of paid vacation
  • Up to 6 paid personal days
  • Pension plan (after working 2 years in the company)
  • Company laptop
  • Amazing opportunities for growth (Offices all around Canada such as Toronto, Calgary, Halifax, etc.)
  • Ongoing systems training
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