Specialist, Patient Support Services - Jobs in Mississauga, ON

Job Description

OverviewFrom Research and Development to Sales and Marketing, Sanofi offers a wide range of possibilities. Discover our open positions and become a health journey partner.Success ProfileDo you have what it takes for a successful career with Sanofi

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Benefits

Health & WellnessComprehensive coverage including medical, dental, vision, and health and wellness programs.FinancialSanofi wants to ensure employees are equipped for financial health, Sanofi provides a competitive 401K Match program and Financial Wel-Being Tools and Programs.CultureAt Sanofi, we demonstrate our commitment to inclusion and diversity through Culture groups and programs. There are many ways to make a difference and connect with other Sanofi employees: including ERG groups and 2 PAID days off to Volunteer.Work/Life BalanceSanofi provides significant Work/Life benefits to help you excel beyond the workday. Including Workplace Flexibility through part‑time, remote work, flex‑time and job share options.

Quote"At Sanofi, We are guided by a deep appreciation and understanding of what it means to live with a rare blood disorder, and we learn by listening to the community – patients, caregivers physicians, and other healthcare professionals."Shannon ResetichUS Head Rare Diseases & Blood DisordersResponsibilitiesReference No.R2685294Position Title:Specialist, Patient Support ServicesDepartment: Patient Support services Specialty Care CanadaLocation: MississaugaAbout Sanofi Specialty CareSanofis specialty care business unit focuses on rare diseases, rare blood disorders, neurology, immunology, and oncology. Sanofis ambition is to leverage science and innovation to improve people’s lives and be the industry leader in immunology and oncology. Its approach is shaped by a long history of developing highly specialized treatments and forging close relationships with physician and patient communities.At Sanofi, we chase the miracles of science to improve people’s lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people.Position Summary:The Sanofi Specialty Care Patient Support Services (PSS) team is focused on enabling patient access to Sanofi therapies by providing reimbursement navigation, logistics support, financial assistance, and patient education.Sanofi offers several programs across a number of therapeutic areas. In addition, Sanofi is expected to launch new products and new indications for existing products that will require the design and launch of new patient support services.The Specialist, Patient Support Services, will work closely with the Lead, Patient Support Services, internal Sanofi cross-functional teams and PSS vendors to ensure the ongoing support of patient access to therapy with the highest standards of services, support and care. The position will report to the Head, Patient Support Services, Sanofi Specialty Care. The position is based in Mississauga, ON.Key Responsibilities:In particular, the Specialist, Patient Support Services will partner with the Lead, Patient Support Services to:

• Develop, manage and communicate the status of project plans for the launch of new indications and new PSS initiatives (including new digital capabilities).
• Prepare PSS performance metrics reports, status updates and communications for global and local management teams as needed.
• Manage vendor partners Support the Lead, PSS to ensure appropriate vendor deliverables, timelines, and budgets are maintained according to contract terms.
• Ensure compliance with local and global PSS processes, and support audit readiness and response requirements.
• Gain insight into the objectives of other functions and react quickly to recommend and promote efficient PSS solutions or alternatives to business challenges.
• Work across Sanofi Genzyme businesses, functions and within the PSS team to identify and share best practices.
• Work with the field teams to maintain a current understanding of health care provider and payer needs relating to support provided through the PSS.
• Act as an ally for diversity, equity and inclusion in all elements of our business.

Key Requirements:

• Bachelor’s Degree; relevant master’s degree preferred.
• Minimum of 3+ years relevant pharmaceutical experience including experience working with Patient Support Services and vendor management.
• Experience working with cross-functional stakeholders to deliver innovative solutions that improved patient access to therapy and/or created new ways of working to resolve key business challenges; experience piloting new digital capabilities is an asset.
• Strong collaboration, organizational and operations skills; ability to work both independently and as part of a team.
• Demonstrated leadership/ and analytical skills, ability to delivery on project objectives in a timely manner.
• Proven ability to communicate and present effectively to cross-functional and cross-organizational teams in a matrix environment.
• Ability to flex, adapt and lead in an environment of changing business priorities.
• Excellent writing, excel, power point and organizational skills required.
• Bilingual is an asset (English/French).

Pursue Progress.Discover ExtraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at sanofi.com!Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitment process are available upon request.Thank you in advance for your interest.Only those candidates selected for interviews will be contacted.Follow Sanofi on Twitter: @SanofiCanada and on LinkedIn: https://www.linkedin.com/company/sanofi#GD-SG #LI-GZAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.Quick Apply

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