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| Job Location | Nunavut |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
McKillican is one of the largest, privately-owned, wholesale distributors of specialty building materials in North America, with 16 locations across Canada and the United States. At McKillican, we are committed to ensuring a great and diverse working environment that all our employees, customers and vendors can be proud of.BASIC FUNCTION/SCOPE: We are looking for a quality individual to add to our inside sales and customer service team. The ideal candidate will have a proven ability to provide excellent customer service, develop relationships with customers on the phone, and multitask in a fast-paced environment. Prior experience in a business to business environment is considered an asset, but we welcome all to apply.DAILY ACTIVITIES: â– Assisting walk-in customers and answering inquiries over the phone and email.â– Collaborating with other branches across Canada.â– Quoting customers through a variety of channels, often working with account managers and suppliers to fulfill customer needs.â– Perform daily activity checklist as required.BEHAVIOURAL TRAITS: â– Team player with a positive and professional attitudeâ– Learn-it-all and growth mindsetâ– Willingness to adapt to changing business environmentsâ– Ability to work alone, as a team and with others when requiredâ– Curiosityâ– Ability to Multi-Taskâ– Strong attention to detail, accuracy, excellent follow-up and problem-solving skills, exceptional judgment skills, and proactively takes initiative, driving resultsSPECIFIC RESPONSIBILITIES: â– Provide strong technical knowledge of all products to customers.â– Offer product alternatives, suggestions, and problem-solving ideas to customers.â– Maintain strong computer and communication skills.â– Provide consistent feedback on competitive market sell pricing, and asset management (inventory and receivables) to branch leaders and/or corporate management.â– Improve individual skills by actively and continuously learning new products, new processes, new methods, and new procedures.â– Develop solid relationships with customers, vendors, and associates, and use those relationships to achieve goals and targets, and enhance the working environment.â– Actively sell and promote inactive inventory closeout items, and maximize sales volumes.â– Actively support and promote all company/branch marketing initiatives.RELATIONSHIPS AND CONTACTS: Supervisory Relationships:â– Reports directly to the Regional Customer Service Leader - Western CanadaOrganizational Relationships:â– Strong working relationships with all McKillican personnel.EDUCATION AND EXPERIENCE REQUIREMENTS: â– Minimum 2 years of customer service experienceJob Type: Full-timeBenefits: