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Job Location | Ottawa, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Location:3310 Mccarthy Rd, Ottawa, Ontario, K1V 9S1The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.Why is this role importantSUMMARY:Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.DUTIES & RESPONSIBILITIES:CUSTOMER SERVICEProvides excellent customer service and positively engages with all customersMaintains a neat and organized checkout areaGreets all customers and displays warm demeanorAccurately scans or enters product dataAccurately accounts for cash and coupon, lottery, and PC OptimumAsks for customer’s PC Optimum Card during each transactionAnswers inquiries regarding location of product, rain-checks, refunds, PC OptimumMERCHANDISINGEnsures proper documentation completed with respect to customers receipt and return of goodsCompletes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floorMerchandises and maintains designated areas (i.e. facing, signing, labeling, etc)Advises appropriate person regarding stock outs/shortagesPerforms stock counts and orders for designated areasLOSS PREVENTIONEnsures loss prevention Standards are followedControls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and proceduresMaintains proper security of cash and merchandiseGENERALPresents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)Complies with all health and safety regulationsComplies with all store policies and proceduresEnsures the standards of housekeeping and image are maintainedPerform other duties as requiredCompletes all training and new initiatives on SDMUQUALIFICATIONSPlanning, Judgement and Decision MakingBalance teamwork and efficiency in processing the customer orderOrganization and neatnessCope with register and credit authorization issuesDetermine customer satisfactionEfficiency in processing the customer orderTroubleshoot cash issuesEXPERIENCEStrong computer and register skillsWell organized with ability to record keepDetail orientedAbility to provide a proactive approach in customer service and problem-solvingEffective verbal and written communication skillsAbility to work independentlyAbility to function as part of the team in a fast paced environmentCommitment to providing customer serviceWORKING CONDITIONSAbility to work flexible shifts which may include nights and weekendsPHYSICAL REQUIREMENTSAbility to lift up to 50 poundsAbility to climb ladderThe above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.J2WRTLHow You’ll Succeed:At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Employment Type:Part timeType of Role:RegularLoblaw recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.Quick Apply