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Job Location | Ottawa, ON |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Career Growth, Flexibility and Collaboration!Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.We’re looking for a Technical Support SpecialistThe Technical Support Specialist will be responsible for providing best in class technical support for our Enterprise Software Products and Cloud Services via telephone and e-mail. This is a highly technical position, where the individual will take ownership of complex technical issues and work directly with our customers and/or internal, cross-functional teams to engineer solutions. Successful applicants will be working in a dynamic, fast-paced environment where innovation, the desire to learn, and willingness to take ownership and drive solutions are a must. This is a great opportunity for the candidate to further immerse themselves deeply into IT security, and continually educate themselves in the forever growing IT security sector. Reporting to the Global Support Manager, Enterprise Software, the Technician will be responsible for providing support for the operation and maintenance of Entrust customers on-premise software deployments, as well as some of our existing Cloud Services environments.