Retail Sales Associate - Jobs in Pickering, ON

Job Description

OverviewThis position supports the business in a critical way by selling our valued customers high quality cannabis products and providing the highest level of customer service and product knowledge in each transaction.What you will be doing

• Verify ID, ensure no one underage enters the store
• Ensure a smooth cannabis purchase experience with the processing of each transaction and customer order
• Respond to customer inquiries with product knowledge and accuracy
• Put together customer orders as they are placed
• Maintain a clean and organized stockroom and showroom
• Maintain inventory, stock storage rooms as product shipments arrive, and report any inventory discrepancies immediately

What we need from you

• Entrepreneurial drive – we want to hear about your side hustle!

• A personal affinity for our products
• Retail experience and excellent interpersonal and customer service skills
• A demonstrated passion for community involvement
• Minimum age of 19 per the Alcohol and Gaming Commission of Ontario
• Clear criminal background check
• CannSell Training Certificate (must posses prior to interview if selected)
• Eagerness to learn
• Demonstrate high levels of integrity and responsibility
• Experience in handling and utilizing POS systems (additional training for the Cannabis POS system will be provided)
• Knowledge of the various forms of cannabis, including strains, types, and effects
• Knowledge of the various forms of accessories and cannabis consumption methods
• Willingness and eagerness to learn the ever-changing products
• Positive and outgoing personality to ensure a high level of customer interaction and satisfaction
• Ability to multitask and work efficiently
• Experience in inventory management
• Demonstrated ability to organize self and workstation to maximize efficiencies

Duties

• Responsible for verifying customer ID to ensure no one underage enters the store
• Process transactions and customer orders and ensure a smooth cannabis purchase experience
• Respond to customer inquiries with expert product knowledge and accuracy
• Adhere to all company training, operation standards, and procedures
• Abide by all company, provincial, and federal regulations and requirements for the sale of cannabis and associated products
• Complete tasks as assigned by the store managers and team leads
• Put together customer orders as they are placed
• Maintain a clean and organized stockroom and showroom
• Report any inventory discrepancies to the team lead & general manager
• Maintain inventory and stock the storage rooms as product shipments arrive
• Demonstrate an entrepreneurial drive

Participate in continuous learning opportunities as they relate to the business Maintain a willingness and eagerness to learn the ever-changing products

• Maintain a positive and outgoing personality to ensure a high level of customer interaction and satisfaction
• Demonstrate high levels of integrity and responsibility
• Operate the Cannabis POS system with accuracy
• Strive to multitask and work efficiently
• Assist with inventory management
• Maintain a high degree of organization
• Cross-training to learn other positions
• Other duties as assigned

Pay Rate$37,570 annual salary for full time position, $16.50-17.50/hr for part-time.Job Type: Part-timeSalary: $16.00-$17.00 per hourBenefits:

• Casual dress
• Company events
• Discounted or free food
• Flexible schedule
• Flextime
• On-site parking
• Store discount
• Tuition reimbursement

Flexible Language Requirement:

• English not required

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Overtime pay

COVID-19 considerations:Covid retail proceduresApplication question(s):

• Do you consume cannabis

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)

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