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Customer Service Representative - Jobs in Scarborough, Ontario, M1B 4X3

6ix Management
Job LocationScarborough, Ontario, M1B 4X3
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

We are passionate about creating meaningful customer experiences and building lasting relationships. Our success is fueled by an unwavering focus on customer interactions and delivering exceptional service. We believe in cultivating a supportive, inclusive workplace where every team member is empowered to contribute and grow.If you are enthusiastic about connecting with customers and want to be part of a high-energy team, we would love to hear from you! Why Join Us:

  • A positive and inclusive workplace where your contributions make a real impact.
  • Comprehensive training and ongoing professional development opportunities.
  • Clear pathways for career growth and advancement within the company.
  • Competitive compensation with retention and performance bonuses.
  • The chance to be part of a company that values exceptional service, meaningful connections, and personal growth.
Customer Service Representative Responsibilities:
  • Engage with potential and existing customers to understand their needs, offer tailored solutions, and deliver positive experiences.
  • Build meaningful relationships through empathetic and attentive service.
  • Proactively assist in identifying opportunities to recommend additional products and service enhancements.
  • Handle customer inquiries related to billing, account updates, and payment processing with accuracy and professionalism.
  • Use our CRM system to manage, track, and update customer information while maintaining strict confidentiality and data security.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Stay well-informed on product offerings, promotions, and company updates.
Qualifications:
  • Previous experience in customer service and/or communications is a strong asset.
  • Outstanding communication and interpersonal skills with a friendly, professional demeanor.
  • Strong problem-solving skills and attention to detail.
  • A collaborative mindset with the ability to adapt and thrive in a fast-paced environment.
  • Proactive, enthusiastic, and dedicated to delivering best-in-class service.
  • High school diploma or equivalent; additional education in business or communications is a plus.
  • Availability for full-time in-person work and the ability to work out of our office.
We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.Powered by JazzHR

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