Credit Analyst - Jobs in Somerville

Job Description

At Dayamp; Ross, you #39;ll go far.Dayamp; Ross is one of Canada #39;s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.We believe our people are our greatest strength - and we treat them like family. For over a decade, we #39;ve been recognized as one of Canada #39;s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018, 2019 and 2020. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.About the RoleCredit AnalystFull-TimeSomerville, NB - Hartland, NBThe Credit Analyst is responsible for contributing to the resolution of accounts working collaboratively with customers as well as across functions of the business. Your responsibility is to collect outstanding moneys to increase our Working Capital. This position is all about communication and relationship building. This person must be committed to driving results to achieve strategic cash targets.How You #39;ll Help

• Maintain a portfolio of accounts, maintaining aged AR balances within KPI targets
• Identifies and develops strategies for the resolution of troubled accounts to minimize loss
• Resolve collection issues via phone, email, 3rd party payment houses, etc.
• Collaborate across departments to identify problems. Work to remove barriers and find solutions to ensure the collection of outstanding invoices within payment terms and credit limit
• Monitor account portfolio aging daily to ensure alignment with established targets
• Facilitate virtual and in-person meetings to correct and align internal stakeholders with external customers
• Work with internal teams to identify and develop strategies for the resolution of invoice discrepancies to minimize DSO (days sales outstanding)
• Interpret customer contracts
• Other related duties as may be required

Your Skillsamp; Experience:

• Post-secondary education in business administration, accounting or related field
• PCMP, CCA, or CCP designation through the Credit Institute of Canada, or equivalent, a strong asset
• 1-3 years #39; experience in a credit/collections role, preferably in the transportation industry
• Adjudication experience a strong asset
• A suitable combination of education and experience may be considered
• Exceptional customer service focus and relationship building skills
• Strong communication skills, verbal and written; persuasive, confident, with ability to articulate an appropriate message to various audiences clearly and concisely
• Strong MS Suite skills; Outlook, Excel; must possess the aptitude for learning new programs; AS400, Truckmate, Oracle, SideTrade, Power BI - an asset;
• Must be adaptable with a strong proficiency to learn new programs/platforms and find efficiencies
• Resiliency and persistence to resolve outstanding AR between external and internal stakeholders while maintaining the customer relationship
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting while managing multiple customers
• Ability to multitask and prioritize in a deadline driven environment
• Strong sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations
• Maintain composure under high-pressure situations and difficult conversations
• Ability to understand transportation documentation and verbiage
• Ability to identify early warning signals relating to potential cash flow issues
• Understanding of freight flow, pricing, and order to cash process

Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.As a federally regulated employer, Dayamp; Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.