Receptionist/Customer Service - Jobs in West Kelowna, BC

Job Description

$20.00 to $22.00 per hour – Full timeHealth Benefits available after 6 monthsTired of the same old jobs Want to work in a friendly supportive environment while learning new things with a real opportunity for advancement If so, we may have the perfect opportunity for you!We are looking the right candidates to join our growing team! We are a locally based franchise in Canada’s largest lawn care system with over 30 years of providing services to homeowners and businesses in the community. We provide professional and personalized lawn care services for residential and commercial lawns. This can be either a seasonal job to meet your immediate needs, or it can be much more and be the start of a year round rewarding career path with options for advancement.Attributes of the Successful Candidate· Positive, solution driven approach to life and work· Strong communication skills – verbal and written· Ability to work independently and with others· Basic familiarity and comfort level with computers and software ex. Microsoft Office· Previous Customer Service experience an asset· We are willing to train if you are willing to learn.Primary Responsibilities1) Priority given to answering the phone and responding to customer emails. Thisincludes selling Weed Man services to prospective clients, resolving concerns andanswering questions from existing clients, taking messages as well as other items,which arise from time to time. Data entry of new and existing accounts, incomingsales from the sales team.2) Greeting customers as they arrive at the office. Ensure that the purpose of theirvisit is addressed.3) During the lawn care season – making routes (scheduling the work and servicecalls) for the lawn care technicians and monitoring their progress throughout theday.4) Liaising with the Payroll Department to submit data required for generation ofpayroll.Secondary Responsibilities1) Forwarding any incoming invoices from suppliers to the accounts payable team.2) Accounts Receivables. Contacting the customers regarding overdue accounts.Updating and maintaining customer records in accordance with companyprocesses and procedures.3) Manual or digital filing and management of invoices and documents related tothe operation of the the business.4) Sharing the cleaning duties and organization of the office areas5) Any other tasks, which may arise from time to time, that fall within theparameters of the office such as processing incoming/outgoing mail/email.Hours of operation· Monday to Friday 8.30 am to 5.00 pmExperience· 2-3 years customer service experience.1-2 years office experience an asset· We are willing to TrainRemunerationStarting Salary - $20.00 to $22.00 per hourPlus bonuses and incentives· Health Benefits available after 6 months· Paid trainingFor more information on our company, please visit us at www.weedmancanada.comJob Type: Full-timeSalary: $20.00-$22.00 per hourBenefits:

• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• West Kelowna, BC: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (required)

Experience:

• Administrative experience: 1 year (preferred)
• Customer service: 2 years (required)

Work Location: One locationApplication deadline: 2023-04-07Quick Apply

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