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Customer Service Supervisor (Remote covering North Saskatchewan) - Jobs in Clavet, SK

Job LocationClavet, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Want to build a stronger, more sustainable future and cultivate your career Join Cargills global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.Job Purpose and ImpactThe Customer Service Supervisor will oversee our team that provides customer services relating to sales and sales promotions. We seek a professional to supervise our team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key AccountabilitiesConduct performance management, talent development, succession planning and engagement.Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base.Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and procedures for a small team.Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.Other duties as assigned#LI-YF1 QualificationsMinimum QualificationsBachelors degree in a related field or equivalent experience.Minimum one year of directly related work experience.Must possess a valid Canadian Full Class 5 Driver’s Licence in good standing, authorizing to drive independently during the course of this employment.Must be legally entitled to work for Cargill in Canada. Preferred QualificationsOne year of supervisory experienceExposure in managing projectsStrong ERP system/platform knowledge i.e SAPPrevious experience working in Customer service leading positions.Experience supervising teams of 10 or more direct reports Position InformationRelocation assistance will not be provided for this position.This is a remote position covering North Saskatchewan, around 25% traveling will be required.Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.Quick Apply

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