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Freight Forwarding Concierge - Jobs in Edmonton International Airport, AB

Job LocationEdmonton International Airport, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

POSITION DESCRIPTIONPosition Description: Freight Forwarding ConciergeReports to: Freight Forwarding ManagerLocation: Edmonton, AlbertaThe Freight Forwarding Concierge works as part of a team to support BBE in delivering exceptional Customer Service to our clients. The successful candidate will be responsible for onboarding new customers, providing a single point of contact, identifying service gaps, liaising with internal stakeholders, sourcing transportation, negotiating rates and developing shipment solutions for Clients. The successful applicant has experience in the industry, is solution driven, organized, has a high attention to detail and excellent customer service to deliver the greatest value for their clients.BBE’s VisionSupply Chain Partner, Networking the World.BBE’s MissionTo successfully move more freight, more efficiently, than yesterday.BBE’s Core ValuesInnovation, Safety, Integrity, Adaptability and TeamDuties and Responsibilities:

  • Create, analyze and determine the best value options for our clients.
  • Quote and arrange a variety of shipments including Points A to B, complex solutions, domestic and international, multimodal and project specific.
  • Organize pickups, delivery and billing in a timely manner.
  • Consolidation of shipments.
  • Provide timely updates of shipment statuses to clients and stakeholders.
  • Prioritization of shipments based on client requirements.
  • Accurate and complete documents.
  • Timely and effective resolution of issues, if they occur (delays, damage, et al.).
Professional Qualifications
  • Logistics or Freight Forwarding experience with responsibility for coordinating transportation, negotiation and administration is required.
  • Post-Secondary Business Diploma/Degree an asset.
  • Strong Computer skills with medium to advanced experience using Microsoft Word and Excel.
  • CIFFA certification is considered an asset.
  • SCMP or similar designation is considered an asset.
  • Two or more years transportation service experience is considered an asset.
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