Specialty Service Advisor - Jobs in Hartland, NB

Job Description

Specialty Service AdvisorGallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live in a culture defined by, The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 employees worldwide and serving in more than 150 countries to our clients with customized solutions that will protect them and fuel their futures.About the RoleYou will be working to deliver the world-class customer service for which Gallagher is so well-known. This means interfacing with and supporting clients and their producers with any risk services resources, templates, guidance or information they may need. Concentrated on providing support to business operations document/transaction content management. Provides administrative support to business operations by performing processing tasks such as data entry or similar activities. Duties may include; data entry and data transfer processing, preparing source data by compiling and organizing, routine reporting on processing activities, coding documents, audit processing, maintaining specialized and comprehensive records and filing.This professional will work closely with the Transportation National Practice Team and Risk Team to ensure we deliver exceptional experiences to clients and prospects by leveraging tools and resources and communicating through Gallagher’s proprietary tools and resources.LocationWe have several offices in New Brunswick and Nova Scotia, preferably in Hartland.Work EnvironmentHybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.How You Will Influence the Business

• This is a client-facing role that requires an admin skillset.
• You will directly interact with our clients via email, Teams meetings and in person.

• Identifying and resolving errors or issues of concern and researching and gathering data.
• Handling various types of incoming mail, including various media, checks and other related items.
• Executes standard methodologies and processes, using existing systems and shared services to work as effectively and efficiently as possible.
• Adheres to productivity and process standards, such as data and document requirements, timelines, tool and resource usage, etc.
• May assist in orienting and training newer employees. Performs standard tasks using established and routine methods, principles, concepts and procedures, typically on assignments of moderate complexity.

What Makes You Successful

• Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions.

• Strong communication and interpersonal skills enable you to quickly develop deep relationships with clients and build synergy with colleagues. People love working with you, and you with them!

• Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively, which allows you to exceed client expectations every time!

• Always maintaining a keen eye for detail comes easy and is a key part of what has made you successful.

• Highly tech-savvy, with an ability to learn new systems, tools and processes. You will be using Excel, PowerPoint and Word daily.

• Highly organized and strong time management skills.

• Excellent English writing and speaking skills are essential

Education and Experience

• Secondary School Diploma is required. College or University Degree preferred.
• Background in the trucking or risk industry would be considered an asset but not essential.

What We Can Offer YouGallagher offers competitive salaries and bonus plans. We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, and discounted gym membership. The opportunity for flexible work hours paid sick days, personal days, an employee education recognition program, an employee referral bonus program, and more.If you love the challenges of this dynamic field, then Gallagher will support and nurture your professional development and success.Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.#LI-DC1#LI-HybridQuick Apply

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