Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Commercial Relationship Specialist - Jobs in New Dayton, AB

Change Healthcare
Job LocationNew Dayton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview of PositionThe Commercial Relationship Specialist will develop and manage relationship with high value customers from a commercial perspective. Will serve as the main point of contact for their assigned accounts and will respond to requests and provide information on Maintenance & Renewals, Terminations, Amendments and signed Contracts. The Commercial Relationship Specialist will also serve as a Liaison between the Customer and Commercial Operations.What will be my duties and responsibilities in this job

  • Perform Quality Assurance checks as necessary
  • Answer any invoice questions, maintenance and renewal questions, questions on signed contracts, volume-based licensing questions and any other issues the customer may have
  • Maintain and update accurate records in various systems/tools we use.
  • Liaise with other departments to secure information and necessary documents
  • Be the main point of contact for commercial issues for high value accounts
  • Work to resolve disputes and escalations. Inform the Manager of any escalations
  • Participate in Customer calls and be able to communicate effectively with Customers and Sales
  • Review Asset Management Reports (AMR) with customer, process any termination requests, process any valid credit requests based on the BU guidelines for credits
  • Process any other customer notices and provide to appropriate departments
  • Be able to provide requested reports/data to the customer
  • Resolve discrepancies between Change Healthcare and customer documentation
What are the requirements needed for this position
  • 5 years’ experience as a Contract and/or Order Specialist, or equivalent, ideally in sales related and/or high-level customer service environment
  • Post-secondary degree in Business, Administration, Accounting, or Finance
  • Must be able to handle high volume of requests requiring quick turnaround
  • Must be able to work with tight deadlines and demands in an environment with constant changes in processes depending on business needs
  • Must be able to communicate effectively with difficult customers or answer difficult questions
  • Excellent customer service skills
What other skills/experience would be helpful to have
  • Excellent Communication Skills
  • Highly developed organizational and multi-tasking skills
  • Time Management
  • Ability to learn quickly in a high paced & challenging environment
  • Good math skills or higher lever accounting experience
  • High-level problem-solving skills
  • Accuracy and attention to detail
  • Ability to be proactive
  • Understanding of Contracts and Order Process
  • Strong aptitude of all MS Office Products (Excel, Word, Power Point, etc.) and overall computer literacy
  • Understanding/experience with SAP and SalesForce
What are the working conditions and physical requirements of this jobGeneral office demandsHow much should I expect to travelNone. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Commercial Relationship Specialist Related Jobs

© 2021 HireJobsCanada All Rights Reserved