Assistant Manager - REIGN - Jobs in Toronto

Job Description

Job DescriptionThe Assistant Manager, under the general guidance and supervision of the General Manager, REIGN, and within the limits of the established hotel policies, procedures and the Food and Beverage manual, assists in overseeing and directing all aspects of the restaurant, bar and bakery.

• Supervises day to day functions of all restaurant employees, facilities, sales, and costs.
• Controls and analyzes, on an ongoing basis, Quality levels of production, Guest satisfaction (VOG), Employee satisfaction (EES), Merchandising and marketing, Operating costs (financials) and Sanitation, cleanliness, hygiene (frontamp; back of house) – ALL Safe
• Ensures optimum performance in each of the above areas.
• Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages in the restaurant.
• Ensures optimal service is being provided while maximizing profit potential.
• Establishes and maintains effective employee relations.
• Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands.
• To conduct, under the guidance of General Manager, REIGN, such functions as interviewing, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity.
• Develops formal training program per outlet, as well as an annual training calendar, implements on the job training sessions for the restaurant employees, responsible for meeting training goals.
• Produces and implements creative promotional programs with their outlet with the goal of boosting sales and visibility and develops annual promotions calendar in coordination with the General Manager, REIGN and the Director of Venues.
• Attends and contributes to the weekly food and beverage departmental meetings.
• Conducts pre meal briefings and maintains liaison with the Executive Chef.
• Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards.
• Participates in service as necessary in accordance with the requirements and practices of the restaurant.
• Ensures hotel grooming and appearance standards are met.
• Controls stocks for daily use in restaurants to ensure service requirements are met.
• Ensure all health and safety procedures and policies are adhered to by all staff and follow through with any health and safety requests made by staff.
• Participates in the preparation of the food and beverage department budget and goals.
• Conducts all administrative work required, including but not limited to schedule, cleaning and maintenance of logbooks, opening/closing duties, cleaning checklists, tracks and compiles sales statistics per month, other checklists and reports as deemed necessary to effectively run and maximize profits for the outlet.
• Performs related duties and special projects as assigned.
• Expected to contribute to hotel committees and various events.
• Knowledge of personal code of conduct handbook.
• Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met..
• Adhere to alcohol handling procedures and policies.
• Adhere to all LQA standards set for the department.
• Will work weekends, holidays and shift work as scheduled.
• Any other tasks as assigned.

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Constant kneeling, pushing, pulling, lifting.
• Frequent ascending or descending ladders, stairs and ramps.