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Job Location | Toronto |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
Customer Service RepresentativeTorontoAbout JukeboxJukebox is a global online printing company serving customers who value the highest quality printing and customer services. Our team of print professionals is complimented by premium industrial machinery across our Vancouver and Toronto print facilities. From sales to customer support, our in-house expert team serves a global customer base with a can-do attitude.Join Us In Liberty VillageLocated in the trendy, dynamic, and youthful Liberty Village, Jukebox #39;s offices are bursting with originality and innovation. The former light factory on Atlantic Ave. and Dufferin St. has been transformed into a modern hub of creativity. It is home to Jukebox #39;s team of young and dynamic individuals. The ideal location is within walking distance of cafes, restaurants, a grocery store, a fitness center, and an Exhibition GO Station.What We #39;re Looking ForPushing industry boundaries, Jukebox is a customer-first company offering beautifully crafted print products with unbeatable service. We are looking for an experienced Customer Service Representative to join our Toronto team in the dynamic Liberty Village. The ideal candidate needs to be a skillful communicator and problem solver with vast knowledge of the print industry.What You #39;ll DoAssisting customers via phone, email, and online chatLiaising with customers and our in-house teams to ensure customer satisfactionEnsuring order, product, and service inquiries are adequately attended toRemaining up to date with Jukebox #39;s products and servicesFront-of-house reception duty—as needed.What We #39;re Looking ForExcellent verbal and written communicationSuperb organizational skillsGreat attention to detailSelf-motivationDetermination to complete tasksWhat You NeedBachelor #39;s DegreeCustomer Support: 3 years (call center, hospitality, retail, or similar positions)Print/Graphic Communications: 1 yearBonusWorking knowledge of Adobe Creative Suite programs (InDesign, Illustrator, Photoshop)Work Schedule:The Customer Service Representative position is full time and working hours are Sunday-Thursday or Monday-Friday with variations of 10AM-6PM/11AM-7PM/12:30PM-8:30PM. Training shifts will be at our Liberty Village office Monday-Friday from 10AM-6PM.Company BenefitsCompany eventsDental careExtended health carePaid time offVision careJukebox is an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.