Food and Beverage Manager - Jobs in Toronto

Job Description

The Drake Hotel, an anchor of West Queen West, is a cultural, entertainment and hospitality landmark that has helped to transform Toronto’s cultural and hospitality map. We #39;re known for providing one of the world’s most unique and sought-after hotel and culinary experiences.This fast paced, high-volume, food and wine driven property is currently building upon our group of exceptionally talented hospitality professionals and is seeking a Food and Beverage Manager to join the team. They will be reporting to the Director of Food and Beverage, and be an integral part of a small management team responsible for overseeing the day-to-day running of the restaurant and bar, events, as well as on-site programming and activation. We are seeking a candidate with a combination of skills and experience that include operational excellence in a high volume business, as well as a proven track record for outstanding food + beverage service, a solid understanding of event management and natural abilities as a motivating and inspiring team leader. The ideal candidate will bring management experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance.We are hiring a genuine and natural leader, who believes in the art of hospitality, building a fun and dynamic work environment and who takes great pride in the offerings at The Drake.Responsibilities

• Understanding, adhering to and executing all F+B operational policies + procedures, standards and training programs
• Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve
• Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters
• Monitoring and managing service, quality, health + safety and cleanliness
• Ensuring that AGCO, municipal and provincial laws are being adhered to
• Working in tandem with the host team to ensure all reservations are input correctly and honored in a timely fashion, to maximize restaurant yield and guest experience
• Ensuring that during all of our services, each of our guests are treated with respect and care

Requirements

• 3-5 years of progressive management experience in a high volume fine or casual dining environment
• WSET or similar certification, and Smart Server Certification required
• Experience with Open Table, Silverware, Microsoft Office and Outlook is an asset
• Extensive food + beverage knowledge a must, awareness of and interest in current culinary trends in the marketplace
• Must be available to work evenings as a Closing Manager (3-4 evening shifts), weekends and holidays
• Demonstrated track record in achieving set objectives in sales + labor cost management
• Understanding of financial P+L statement and how to effectively manage our variable costs
• Previous experience in ensuring employee retention through active engagement and encouragement of staff to build strong team spirit
• Experience working within various FOH restaurant roles as part of management progression is an asset
• Experience in dealing with multiple departments as it relates to the running of a restaurant e.g. marketing, R+M, finance etc.,
• Demonstrated patience, tact and diplomacy while leading and working alongside a diverse team of industry professionals
• Excellent interpersonal and communication experience, both verbalamp; written
• Excellent time management skills to balance both administrative tasks and floor management
• Demonstrate a drive and motivation for professional development
• Ability to follow up and follow through with assigned tasks and deadlines to completion
• Ability to multi-task, remain cool and keep up in a fast paced environment
• Genuine interest in providing a superior guest experience and in the hospitality industry

BenefitsWe pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training + development support and many other unique perks as a part of joining the Drake team.The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process