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Job Location | Toronto |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract |
Wisedocs is on a mission to make it easy and accessible for any company in the insurance, legal and medical space to understand medical records quickly using AI. Every week, we process millions of pages of medical records, saving our customers hours and hours of manual processing time, and helping them process medical claims much more quickly.We’re scaling rapidly, having seen over 3x growth in the past 12 months and we’re looking for our next key hire to join our growing team.About the role:As the Technical Support Specialist, you will be the first line of support for internal and customer-facing technical queries, helping to solve technical issues and ensure their overall satisfaction with Wisedocs. You #39;ll work closely with our product and engineering teams to report bugs, request features, and be an advocate for user needs. You will collaborate closely with Customer Success and Operations to ensure a seamless experience for their users. You are a fit if you have a passion for solving problems, are naturally inquisitive and always think about different ways of finding solutions. You are entrepreneurial, thrive in a fast-paced environment and are excited by the prospect of working in a rapidly growing startup.The position is a hybrid model with primarily remote work, while requiring on-site presence at least twice a month in Downtown Toronto.Responsibilities: