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| Job Location | Chandler, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Primary Locations: Chandler, QuebecAttendance: On-siteEmployee Status: RegularSchedule: Full-timeAs a Customer Service Manager, youll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. Youll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day. This position reports to a Branch Manager.Your role :Guide and coach the team of representatives in identifying clients financial needsSupport your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service/business development techniques after setting and following up on performance objectives and business development referralsSee that the branchs operational activities are carried out efficientlyBuild loyalty by maintaining close relationship with clients and offering them quality serviceDo your part to increase transaction revenues, share of wallet, and client acquisition and retention by soundly managing the branchs expenses and transaction services.This position requires you to be present in the workplace in order to fulfil client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.Required competencies:Depending on your academic background and the position level, at least five to ten years of experience in: