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| Job Location | Midland, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job descriptionHave you ever thought of a career in the cannabis industry If you have previous sales or customer service, love to learn and enjoy a laid back environment, this could be the career move for you.The Cannabis Consultant contributes to success in the store by providing a consistent retail floor presence, is responsible for ensuring that the retail floor consistently meets performance expectations in terms of the customer experience and retail execution. This role involves a close working relationship with the store’s supervisors, and management team.You encourage and maintain a culture that values and exceeds the customer experience for all customers through your performance, sales, service, follow up, maintaining of the stores appearance, displays, knowledge of policies, procedure’s, being a team player, able to take directive, complete tasks and have very effective communications with customers, coworkers and management.Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.What you bring: · Constantly reinforces the need to prioritize customers and delivers high quality customer service.· Provides a strong floor presence and interfaces regularly with customers to assess customer experience.· Leads by example by consistently delivering an excellent customer experience.· Responds to formal complaints in order to maintain customer loyalty at the highest possible level.· Follows store policies and procedures.· Able to plan, organize and follows up on work projects on the retail floor in order to exceed customers’ expectations.· Accountable for continuous training and development of customer loyalty.· Accountable to achieve sales goals, productivity and customer experience targets set by the Manager.· Team player, working with and encouraging all staff on learning new sales skills. Regularly provides informal and constructive feedback to the manager.· Participates in all training as required.· Communicates and ensures compliance with company policies, as well as health and safety programs and regulations.· Maintains the utmost in professional appearance, communications and standards.· Builds and maintains rapport with customers or vendors as required.CPR and First aid certified would be considered an asset.Performs other duties, as required.Requirements: · CANNSELL certified.· Proven track record in retail sales, customer service, hospitality, or the cannabis industry.· Good working knowledge of products and functions.· Ability to understand and operate POS and inventory computer systems.Full availability is required as we are retail, open 7 days a week including weekends and holidays from 9:00am to 9:00pm Sunday-Saturday. Must be available to work days, evenings, weekends and holidays in a growing business.Required skills and abilities: Successful candidates will demonstrate the following competencies:· Strong orientation towards customer service excellence.· Strong belief in Values of honesty, integrity and respect.· Entrepreneurial and results-oriented individuals who possess solid organizational skills.· Ability to build and maintain relationships, with customers, colleagues and the team.· Ability to work in a fast-paced environment, multitask, adapt, and cope with challenging situations.· Strong team-oriented approach.· Strong communication skills.· Proactive problem-solving skills and ability to make ambiguous decisions.Physical capabilities: In compliance with the store’s Health and Safety Policies and Procedures:· Standing/walking for up to 12 hours.· Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light†to “heavyâ€.· Lifting and turning repeatedly throughout the shift.· Lifting above the shoulder, from floor to shoulder and floor to waist, twisting and or turning.· Walking and carrying at the same time & pushing/pulling as required.Job Types: Part-time, Permanent, CasualPart-time hours: 15-20 per week, with potential for moreStarting Wage: $16.00/HrAdditional pay: