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Remote Onboarding Specialist (Payroll) - French Bilingual - Jobs in Midland, ON

Job LocationMidland, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Now hiring- join our growing team!Benefits and Insurance start day 1 of employment!Do you have excellent Customer Service skills and experience in Payroll or supporting Payroll customersIf so- we would love to speak with you!Additional $1/hr for Bilingual French Candidates100% Remote - Equipment ProvidedThis role is the primary customer contact during the Customer Onboarding process (from Registration to Go Live), clarifying, completing or correcting information contained on the registration forms, communicating expectations and schedules to the customer, and ensuring that the onboarding process flows smoothly. This role is also responsible for enhancing the level of engagement the customer feels during the onboarding process, thus improving the registration to go-live ratio.

  • Interview customer to understand nuances of payroll – e.g. union calculations, prefunding schedule, GL account requirements
  • Set up new clients with required processes within the payroll databases and systems
  • Schedule customer training and “go-live” payroll runs with customers
  • Initiate calls to customer to place them into onboarding schedule
  • Track issues and communications with new customers
Basic Qualifications:Education and Experience: HS/GED and 2 years or Tech Cert and 0 yearsPreferred Qualifications:Education: Associates (or certificate) Payroll/insurance/finance industry or equivalentExperience: 0 yearsAODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at DeluxeCareers@deluxe.com.Department: Call CenterTime Type: Full timeWork Status: PermanentQuick Apply
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