Analyst, HRIS and HR Data - Jobs in Montréal, QC

Job Description

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 50 countries.Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Analyst, HRIS and HR Data. This job is full-time permanent.Do you enjoy working with systems and people Do you like helping and resolving problems Do you see the importance and the potential of HR’s role in supporting optimal organizational and employee performance If so, we have an opportunity for you.Your main challenges:

• Configure, maintain, and operate HR (SAP SuccessFactors) and Time Management (UKG Kronos) systems according to the business processes
• Support users in the resolution of incidents when they occur, act as an expert in the investigation of the problem and facilitate its resolution
• Create HR reports and dashboards on the monthly, annual and ad hoc basis for different reporting purposes (HR KPIs, Annual Report, compliance reports, Board of Directors etc.)
• Perform mass updates of employee records (hourly rates, positions, performance ratings etc.)
• Perform quality assurance tests on system configuration up to the implementation in production
• Ensure the accuracy of data transferred (“interfaces”) between various systems (HR, Time Management, Payroll, Expense Management etc.)
• Create, change, and deactivate user accounts for HR and Time Management systems
• Work with SAP SuccessFactors or third party providers to keep up to date with bi-annual system releases and communicate updates to impacted stakeholders, if necessary
• Participate in the improvement and development projects
• Prepare communications for planned system downtimes
• Create and update system processes, procedures and support documentation
• Participate in research and development to enable continuing innovation

Your team:You will be part of the Human Resources team, which provides functional expertise combining HR needs and processes with IT requirements. You will collaborate with multiple teams including users (HR, payroll, Compensation, Benefits), the IT team and external parties (SAP, UKG, consultants).Your profile:

• Bachelor’s degree in computer science, human resources, business administration or in any other related discipline, or a significant work experience in the field
• Minimum 5 years of related work experience in a similar position
• Experience as administrator of SAP SuccessFactors solution
• Experience as administrator of UKG Kronos Workforce central solution
• Knowledge of HR processes, including employee information management, talent acquisition, goals and performance management etc.
• Experience in the unionized environment and in the application of collective agreements is an asset
• Play an “interpreter” role in translating technical terms into understandable terms for non-technical users and vice versa
• Experience in creating complex reports, dashboards and effective metrics
• Excellent spoken and written communication skills in English and French
• Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Your skills:

• Thoroughness and strong attention to detail to ensure data integrity
• Ability to analyze quantitative and qualitative data
• Great sense of customer service and professionalism
• Good documentation and written communication skills (manuals updates, creation of support tickets, etc.)
• Problem-solving and troubleshooting skills
• Ability to explain technical concepts clearly and objectively
• Ability to prioritize assignments and provide quality results on schedule or even ahead of schedule
• Ability to adapt quickly to change
• Ability to make the right decisions quickly by relying on experience and judgment, even without complete information or under pressure

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).Four core values influence everything we do at Resolute and help ensure our continued growth and success:

• Work safely
• Be accountable
• Ensure sustainability
• Succeed together

Consult the Resolute Blog and follow us on LinkedIn, Instagram and Twitter to learn more about our company.Resolute Forest Products is committed to the principles of employment equity.17223Human ResourcesQuick Apply

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