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Job Location | Montréal, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
With over 250 molecules, including 20 of the top 25 molecules on the market, Sandoz has one of the largest Bio-Generic product portfolios in Canada.Our Customer Experience team counts 6 members, including a team manager, to whom you will report. We are part of the Supply Chain team, so you will have the opportunity to understand your critical role in providing medicines to our patients and customers.In addition, following the implementation of an order automation tool, we are in the process of reviewing our customer communication and our internal processes to optimize our ways of doing things. Your input will allow us to improve our vision.Do not hesitate to ask us more questions during our e-meeting.Student tasks:We are hiring a Customer Experience Professional who wants to provide the best experience to our external and internal customers. We are looking for someone who is not afraid to "roll up their sleeves", enjoys building lasting relationships with clients, and has strong communication and problem-solving skills. You must empathize with customer concerns and maintain a positive and professional attitude towards them at all times.As an Intern, Customer Experience, you will interact daily with pharmacists, patients and wholesalers, as well as our sales team in the divisions responsible for generic drugs in retail, corporate accounts, hospital establishments, care and biosimilars on product and supply issues.