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| Job Location | Montréal, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Company DescriptionTalan Canada is growing and looking to strengthen its team with an Application Support Analyst for the Montreal office, who will be interested in working with clients from multiple industries.Job DescriptionThis is a central and dynamic position as you will provide technical and functional support for the applications that are used by traders based in New York. Great communication, social skills, and knowledge of ITIL best practices are essential as you will be responsible for supporting and maintaining our applications.What will be your day-to-dayWhen you open your laptop, you’ll do a morning check to make sure Production is stable before the financial markets open.During the day you will maintain the user’s ticket backlog using ServiceNow. You can also be contacted directly by users for live production incidents where you will need to use your problem-solving skills to troubleshoot the applications.Be ready to learn the key Production Support practices and get financial expertise with experienced professionals.You will perform the evening check to ensure the Production is stable before Asian markets open.Technical StackUNIX | SQL | AUTOSYS | PYTHON | JAVA | GIT | KIBANA | ELASTICSEARCH | KUBERNETESQualificationsWeve learned that when our support team understands the technology our products are built with, we provide better support.Thats why we require our support team members to demonstrate a basic level of coding ability.To qualify for the role, you must be able to write an SQL query and pass a basic Coding game challenge in whatever technology you are familiar with.In addition, it is a plus if you have: