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Job Location | Montréal, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
At Workplace Options, we help people and our services have never been more in demand. If you are a mental health provider that wants to provide emotional support to clients from around the world, we want to start a conversation with you!What Makes WPO UniqueWPO is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. Our clients trust us to provide their employees with a high level of emotional, physical, and practical support including crisis response, stress management, EAP counseling, work-life services, dependent care referral, training, and wellness coaching. Drawing from an international network of credentialed providers and professionals, we deliver 24/7 support for over 100,000+ companies representing 65 million employees in 200+ countries.Current OpportunityWe are seeking an EAP Counselor to join our Canada clinical team working in a flexible hybrid environment. The clinical team plays a major role in the face (the heart) of our company. Team members engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for. Our EAP counselors engage in Single Session Therapy with participants and provide warmth and empathy while having an engaging conversation to help determine the best course of action for those reaching out to us.It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. The majority of the day is spent, providing in-the-moment support, assessing for suitability of short-term counselling, engaging in crisis management, and always working collaboratively with the caller on what will be the best treatment plan going forward. As part of WPO’s commitment to a holistic approach to care, you will regularly connect clients to external resources or within WPO. You will definitely never be bored working in WPO’s fast-paced environment.Responsibilities include: