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Job Location | Montréal, QC |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.The Image Services Representative plays a key role in ensuring effective mail handling, categorization, scanning, and data completion of documents correctly and efficiently. The successful applicant will work in a team environment to ensure service standards are met and strict quality targets are adhered to.Main Accountabilities:On a regular basis, this role will rotate between sorting mail (physical and electronic), prepping documents, scanning documents and data entry.Sorting:This involves mail handling, including the distribution of documents to internal customer departments, classification of document into subcategories, printing from databases, retrieval of documents from 3rd party websites with occasional document preparationPrepping:The preparation of documents to ensure the item is successfully scanned to ensure strict physical document quality standards are metThe Image Services representative ensures that all documents received are handled efficiently and document exceptions are expedited to the appropriate departments in a timely mannerScanningThe representative ensures the physical document is converted into a digitized image by adhering to standard processesBy scanning the documents correctly in a timely manner, the administrator contributes to meeting service levels agreements between Canadian Document Services and client areas.Indexing:Through accurate key completion, the representative is responsible for ensuring information from the document is converted into dataThe Image Services representative ensures all documents adhere to the Reasonable Estimate (RE’s) that have been set for each clientCore Competencies: