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Technician, Skills training and competency development - Jobs in Montréal, QC

Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

At Desjardins, we believe in equity, diversity and inclusion. Were committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If theres something we can do to help make the recruitment process or the job youre applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job LevelNV-07As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance by sharing your expertise throughout the product/service delivery process.You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.General Information on the PositionMain responsibilities

  • Serve as resource person and provide technical support for complex operational issues
  • Help evaluate training needs and identify and validate training approaches, tools and content
  • Carry out specialized technical studies, research and analysis. Submit solutions and action plans
  • Roll out and maintain software and manual and automated processes. Train users
  • Prepare technical notes to enhance the skills and knowledge of team members
  • Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems.
Other working conditions
  • Work location: Montreal or Levis, depending on the candidates preference. The work arrangement for the position is hybrid work #LI-Hybrid
  • Number of jobs available : 1
Qualifications
  • College diploma in a related field
  • A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
  • For vacant positions available in Quebec, please note that knowledge of French is required
Desjardins Cross-sector skillsAction oriented, Customer Focus, Differences, Nimble learningKey competencies for the jobDecision quality, Situational adaptabilityWork LocationComplexe Desjardins MontréalTrade UnionNon SyndiquéUnposting Date2022-11-16Job FamilyHuman resources (FG)Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.Quick Apply
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